Hi, I just want to thank you for your great service. We brought our dog Lupe to be cremated a fortnight ago. He died completely unexpectedly on a Sunday night, which was rather a shock and very upsetting. I contacted you early on the Monday morning and was very impressed in how promptly and seamlessly we arranged everything. Shaun gave us a warm welcome and a very sad and painful experience was made as good as it could be. I wish we had known about you earlier! Thank you, Gordon Clark